|
Problem |
Likely Solution |
|
Do I register on line? |
Yes.
Registration for this class is at this link. |
|
Can I pay by telephone? |
Yes. We can take your credit
card information over the telephone. Keep in mind we are frequently
visiting with clients in a consulting role and on line registration may be
faster. To register by telephone call (415) 487-3500. |
|
Can I fax in my registration? |
Yes. Complete the following Steps
-
Download the credit card
authorization.
-
Complete the form.
-
Fax the form to (415)
487-1926.
-
Call our office to let us
know that the form has been faxed and to find out when you should
expect enrollment authorization.
|
|
Do you accept Purchase Orders? |
We do accept purchase orders
with prior approval of the issuing firm. Please call our office for prior
approval. Purchase orders must be faxed to (415) 487-1926. Purchase order
numbers can not be accepted over the phone. Training documentation will
not be sent to the candidate until payment has been received. |
|
Do you accept payment by check? |
Yes. However, enrollment will
not be completed until the check has been deposited. Training
documentation will not be sent to the candidate until payment has been
received. |
|
Can I pay after I take the
class? |
No. We would really like to do
that, but . . . |
|
What is the refund policy? |
There is a $50 service charge
on refunds requested before enrolling in the class. Enrolling is when the
sign-in screen for the class room requests the enrollment key emailed to
you following registration.
After enrolling in or attending
the class
there is no refund. |
|
Does my registration fee cover the fees for the Board or DHS? |
No. The fee for the class is $525 including the registration service fee
from CVENT. You will need to issue a check to the Board and/or DHS for the
current licensing fee. Fees are expected to rise in July 2008. If a fingerprint scan is needed, then there will be a fee
for that. Usually the fee for fingerprinting is about $25-50. |
